New Ways of Doing Business with Schroon's Curtis Lumber

From Curts Lumber:

Friday March 20, 2020

Together, we face the rapidly changing circumstances occurring due to the COVID-19 situation, we want to share with you our priorities. Curtis Lumber remains open for business. We are committed to the health and well-being of our employees, customers and community. As such, we are taking the following actions to reduce the spread of COVID-19 as per current state and federal guidelines. Effective with the start of business on Monday March 23, 2020 we will be making the following changes to our schedule and customer pickup and delivery procedures. Hours of Operation:

All Locations: Monday-Friday 7:00am-4:00pm Saturday 8:00-12:00 Sunday: Closed Accounts Receivables will be staffed for telephone calls only and can be reached at 518-490-1356. Please note all payments on account must be made over the phone, via mail, or on-line. Our outside sales team have been instructed to no longer conduct face-to-face sales calls.

Communications will be done electronically, including quotes and estimates. If you have any questions on these changes, please contact the manager of the location. We will service customers the following two ways,

Curbside Pickup and Job Site Deliveries. We are open for business, but our stores and warehouses are going to be closed for public access. Curbside Pickup: To place an order, please contact us at one of our 21 locations All curbside pickup orders will need to be pre-paid with a credit card or invoiced to a house account at the time of order. Please note; no cash or checks will be accepted. You will receive a phone call or text (indicate preference at time of order) notifying you that your order is ready for pickup and instructions for pickup. All pickup orders will be placed in an isolated customer pickup zone.

Delivery Expectations: Our drivers have been instructed to have as little interaction with customers as possible. Drivers will do their best to unload deliveries in the best location possible, while maintaining a safe distance. Drivers will not be bringing product into a customer’s home. At this time, we will be waiving the requirement for a signature. Drivers will depend on photos for delivery verification. Although this is an unprecedented event, Curtis Lumber has always put our employees, customers and the communities in which we operate, first, and we will continue to do so. Thank you for your business.

The Executive Team

Schroon Laker Update

G’day All:

It’s been about a week since we last updated Schroon Laker. On that sunny Wednesday last week the world was rapidly changing and continues to do so at warp speed. Our memories of that day include watching Schroon Lake’s kite skater sluicing on the ice, the walkers  -- with and without dogs --  joggers and runners, hoofing  up and down Route 9 and the noise from construction crews at Pitkins and the new 9 Mile Coffee Building.

(Pitkins is getting a total make-over and 9 Mile Coffee was getting ready for a soft opening, now planned sometime in the future.)

That day we ran into Joel Friedman ad Tony Kostecki, both optimistic about the future.

Up the road in North Hudson, Paradox Brewery Founder Paul Mrocka was overseeing canning of what they had in their finishing tanks. Production is on hold for a couple of weeks.

Two nights before we were with folks enjoying a glass at Sticks and Stones, the last night Steve and Gary had a full service.

Our last stop was at the Dollar General, where a large semi was being unloaded for much needed supplies, including, we were told, toilet paper.

Our family is hunkered down in Montclair, New Jersey, with everyone safe. I’m working remotely as the Senior Broadcast Producer for CBS News 48 Hours, helping our staff get the show on the air each week from our remote offices and edit suites: that would be our living, dining and bedrooms, kitchen tables and whatever space is available. Our two sons are occupied and our daughter, a senior at Syracuse, is finishing her year via online and video classes. Like millions of young men and women, there will be no traditional graduation coming up in May.  

So I’m now back on the Schroon Lake grid, and will continue to report on happenings around town. We pray that everyone in greater Schroon is safe and well, and like you we can’t wait to get back to what life was like before COVID-19 became part of our vocabulary.

And if there’s are sure signs that summer is around the corner, it’s that email from Craig at the Schroon Lake Marina asking when we’d like our boat back in the water…and that shelf full of sun screen at the DG.

If you’ve got news to share, drop us an email at schroonlaker@me.com or leave us a note in comments.